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Zoom

Zoom is a video conferencing platform for meetings, webinars and online events.

The Zoom application allows you to retrieve the status of Zoom services and check their availability. Status information can be visualized from the Zoom Status website.

Options

  • Name*: Just a simple label to find it easier in the SenHub's interface.
  • Description: Description for your own usage only.
  • Group: optional — assign this instance to a group to organise it within SenHub.
  • Resource Types*: The type of Zoom resource you want to retrieve. The available option is:
    • Service Health — Retrieves the current status of each Zoom service component published on the Zoom Status website.

Example output

The connector scrapes the Zoom status page and returns one metric per Zoom service component, where the channel is the service name and the value is its current status:

{
  "metrics": [
    { "channel": "Zoom Meetings", "value": "Operational" },
    { "channel": "Zoom Video Webinars", "value": "Operational" },
    { "channel": "Zoom Phone", "value": "Operational" },
    { "channel": "Zoom Chat", "value": "Operational" },
    { "channel": "Zoom Rooms and Workspaces", "value": "Operational" },
    { "channel": "Zoom Contact Center", "value": "Degraded Performance" }
  ],
  "message": "Metrics successfully retrieved.",
  "status": "OK",
  "date": 1725981405127
}

The status value maps to a severity level (Operational, Partial Outage, Degraded Performance, Major Outage, Under Maintenance, Re-routed), so an alert can trigger whenever any component leaves the Operational state.