Dialpad

Dialpad is a cloud-based communication platform offering voice, video, messaging and contact center services.

The Dialpad application allows you to retrieve the status of Dialpad services and check their availability. Status information can be visualized from the Dialpad Status website.

Options

• Name*: Just a simple label to find it easier in the SenHub's interface
• Description: Description for your own usage only.
• Group: optional — assign this instance to a group to organise it within SenHub.
• Resource Types*: The type of Dialpad resource you want to retrieve. The options are:
  • Service Health — Availability status of each service component listed on the Dialpad Status website.

Example output

The connector scrapes the Dialpad status page and returns one channel per service component, where the value is that component's current availability status:

{
  "metrics": [
    { "channel": "Voice", "value": "Operationnal" },
    { "channel": "Video Meetings", "value": "Operationnal" },
    { "channel": "Messaging", "value": "Degraded Performance" },
    { "channel": "Contact Center", "value": "Operationnal" },
    { "channel": "APIs & Integrations", "value": "Partial Outage" }
  ],
  "message": "Metrics successfully retrieved.",
  "status": "OK",
  "date": 1725981405127
}