OpsPilot: Transform your monitoring data into operational intelligence

In today’s IT world, monitoring platforms generate a huge volume of alerts. Every morning, operational teams are faced with hundreds of notifications. Which ones are really important? Which equipment needs special attention? How can weekly management meetings be efficiently structured?

To meet these daily challenges, we have developed OpsPilot, a comprehensive solution combining analysis technology and expert support.

OpsPilot is much more than a simple analysis tool. It’s an integrated solution in our SenHub range, enabling you to optimize your existing monitoring platforms and transform your steering meetings into effective, results-oriented sessions.

Our approach is based on two fundamental pillars:

• Powerful analysis technology that collects, processes and categorizes your monitoring data.
• Support from an expert engineer who attends your weekly meetings and helps you make the most of this data.

What sets OpsPilot apart is its ability to integrate seamlessly into your existing environment.

OpsPilot doesn’t replace your monitoring tools – it enhances them. Our solution builds on your existing investments by feeding off existing notification flows.

OpsPilot adapts to your environment, not the other way around:

• No major modification of your existing systems is required
• Notification flows are captured without disrupting the normal operation of your tools
• Implementation is rapid, with no downtime

This approach preserves your investments while adding considerable value to your monitoring tools.

OpsPilot gives you a clear picture of which devices are the “noisiest” in your infrastructure. Our detailed statistics on the frequency of status changes help you to quickly identify :

• Which devices generate the most alerts
• Breakdown by type of control point
• Notification trends over time

Every company is unique. OpsPilot allows you to customize the analysis to your specific context, with segmentation by:

• technical silos
• geographical regions
• business criticality
• any other relevant criteria

This approach gives you a clear view of performance by segment, making it easier to identify problem areas.

One of the greatest challenges in monitoring is distinguishing signal from noise. OpsPilot excels at identifying irrelevant alerts, enabling you to :

✅  Identify recurring patterns of false positives

✅  Contribute to the fine-tuning of your monitoring

✅  Dramatically reduce the noise in your alerts

What really sets OpsPilot apart is its personalized support approach. A dedicated SenHub engineer works closely with your team in a continuous improvement cycle.

The process begins with an in-depth analysis of the data collected by our expert, who then takes an active part in your weekly steering meetings. This regular presence enables him to pinpoint points of attention and areas requiring improvement in your infrastructure.

Over time, the dashboards are enriched and evolve naturally to reflect the specific needs of your environment. One of the greatest advantages of this approach is the outside view provided by our expert, totally free from the internal habits or political constraints that can influence decisions within any organization.

Our customers are seeing measurable improvements:

“After 18 months of using OpsPilot, our monitoring management has improved significantly. We have reduced the volume of notifications to be processed by over 35%. The weekly support provided by our SenHub engineer is a real asset, enriching our steering meetings with relevant analyses.”

François, IT Production Manager

You may be asking yourself, “My own current monitoring tool already offers automatic reporting, what’s the difference?”
The distinction is fundamental:

• Where standard reporting presents you with raw data, OpsPilot brings you contextualized analysis.
• Unlike a simple report that can easily be ignored, human support creates a dynamic for continuous improvement.
• Our engineer brings cross-functional expertise drawn from many similar customer contexts
• OpsPilot constantly adapts to the evolution of your infrastructure and your needs

OpsPilot is the ideal solution for IT teams who want to :

• Optimize their monitoring platform
• Efficiently structure their management meetings
• Benefit from expert support without having to recruit.

Contact us to discuss your specific requirements.